Mercy Corps is hiring a
Location: United States, United Kingdom, Netherlands, Nairobi & Dakar
Position Status: Full-time, Regular
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Mercy Corps alleviates poverty, suffering, and oppression and works to build secure, productive, and just communities in over 40 countries around the world. Mercy Corps’ Technical Support Unit (TSU) is a key part of the Program Department. TSU subject-matter experts help set agency strategy and provide consultation – from assessment and design through project implementation and results measurement – to field offices worldwide, in some of the world’s toughest places. TSU team members lead research, foster organizational learning, represent Mercy Corps to external audiences, and develop partnerships. The TSU is also integral to global business development and revenue.
The Senior Advisor position focuses on providing technical leadership and support to Mercy Corps’ global teams as it relates to our work partnering with young people to advance our agency-wide Pathway to Possibility strategy. Support includes program design and development, promoting increased collaboration among Mercy Corps teams, helping to monitor and improve program quality and impact, technical review and/or writing of proposals, and representation in working groups, conferences and other events. This role also requires participation in matrixed teams, capacity strengthening, and the integration of young people across multi-sectoral programs.
Participate as an active, integrated member of the team, providing technical support to a portfolio of country programs related to programs and approaches partnering with and for young people, including those in complex crisis environments.
Support effective interventions in positive youth development programming, applyinh integrated approaches and systems thinking; in particular, youth employment/livelihoods, violence prevention, civic engagement and Mental Health and Psychosocial Support (MHPSS).
Promote actions with country teams and partners to elevate safe programming, reduce risk, and encourage enabling environments for young people, including adolescents.
Help maintain standards of program delivery that apply agency priorities and comply with relevant regulations and requirements. In particular, advocate for and support collection, analysis and use of age- and sex-specific program data.
Strengthen capacity with Mercy Corps staff and partners to better design and implement programs.
Take leadership in identifying and addressing program quality needs. Collaborate with country leaders to problem solve and support the process of applying proposed solutions.
Help set strategies and execute plans to address agency-wide program quality needs together with the Young People and Protection team and other Technical Support Unit teams and program departments.
The position has supervisory responsibility over interns and/or volunteers.
Reports Directly To: Director of Young People and Protection, Technical Support Unit
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our country projects.
Minimum Qualifications & Transferrable Skills
The successful candidate will combine expertise in adolescent and youth programming, from proposal development to program implementation, with strategic and creative thinking, and the know-how to build trusting relationships across cultures and geographies. They will also have strong written and verbal communication skills. Prioritizing, problem solving, and attention to detail and the big picture are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
This position may be based in Mercy Corps office locations in the United States, United Kingdom, Netherlands, Nairobi & Dakar, and may require at least 30% travel (depending on evolving travel restrictions due to COVID-19). When traveling, they may be expected to work in remote settings, over weekends and/or evenings as required.
Mercy Corps team members represent the agency both during and outside work hours when deployed. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme**.** We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.