Website Development & Performance Officer

Internal/External Posting Notice

Title:                                             Website Development & Performance Officer

Department:                                Communications

Status:                                         Full-time, 1 - year term, unionized

Location:                                     Ottawa, ON Canada (remote available)

Immediate Supervisor:              Manager, Communications

Salary:                                         $62,814 - $82,659

Level:                                           Band 2

Application Deadline:                March 13, 2023

Oxfam Canada is an affiliate of the international Oxfam Confederation networked in over 90 countries as part of a global movement for change. Our mission is to build lasting solutions to poverty and injustice with a focus on improving the lives and promoting the rights of women and girls. We work directly with communities, partners and women's rights organizations to challenge the systems that perpetuate inequality and keep people poor. Together we seek to influence those in power to ensure that women trapped in poverty have a say in the critical decisions that affect them, their families and entire communities. That’s why we believe that ending global poverty begins with women’s rights.

Oxfam Canada offers a generous compensation and benefits program. Our comprehensive employee benefits package includes robust health, dental and wellness benefits, flexible working conditions and generous vacation and other leave provisions.  We also offer the opportunity to be a part of our global movement for change! If you are passionate about tackling poverty, inequality and injustice around the world, believe in advocating for women’s rights and ending patriarchy, and share our values of Empowerment, Solidarity, Inclusiveness, Accountability, and Courage – we want you on our team!

S****COPE OF POSITION:

The Website Development & Performance Officer is responsible for ensuring Oxfam Canada’s website raises awareness of the injustice of poverty and inequality, deepens Oxfam’s value proposition, and inspires support for Oxfam’s work and campaigns. Experienced in using WordPress, the Officer manages website content and performance, and ensures compliance with accessibility standards. They will also oversee the optimization of search engine results and contribute to initiatives to increase online donations. Reporting to the Manager, Communications, they will work in close collaboration with the Communications team and other cross-functional teams, to ensure dynamic website content and contribute to the organizations broader marketing-communications goals, while taking a supporter centric approach and leveraging innovative digital best practices.

MAJOR RESPONSIBILITIES**:** (This is not an exhaustive list of duties to be performed)

• Ensure Oxfam Canada’s website is dynamic and engaging and helps the public and supporters learn about Oxfam and is inspired to support OCA

• Contribute to the planning, scheduling and publication of content on Oxfam.ca

• Contribute to the organization’s content marketing strategy

• Ensure digital products are consistent with the Oxfam brand guidelines and compliant with accessibility standards

• Assist with evaluating content and key word performance and making recommendations for on-site optimizations, content development and link-building

• Refine the search performance, both organic search engine optimization (SEO) and search engine marketing (SEM)

• Ensure all appropriate tracking, tagging and digital analytics set-up for all digital initiatives

• Continuously monitor, measure and refine Oxfam Canada’s digital properties to ensure optimized user experience and best practices

• Oversees data analysis and provides evidence-based recommendations to maximize web performance

• Maintain Data Studio Google Analytics, monitor trends, and make recommendations for stronger performance and revenue conversions

• Supports special projects as required

REQUIRED KNOWLEDGE, EXPERIENCE & COMPETENCIES**:**

• 3 years’ experience developing and maintaining website content management systems – WordPress or Drupal experience essential
• Demonstrated knowledge, understanding and commitment to global justice, social change, women’s rights and gender equality
• Experience working with HTML and CSS
• Proficient in global accessibility standards and WCAG 2.2
• Proven experience with SEO, SEM, PPC, Google Grant
• Proficient in using Google Analytics, Google Tag Manager, Meta and UTM tags, and making recommendations
• Ability to stay atop digital trends, quickly learn new web tools and adapt to new technologies
• Experience with Engaging Networks and Salesforce an asset
• Experience serving as a bridge between technical and non-technical personnel
• Ability to work collaboratively in a team, in a self-directed manner, and to prioritize and manage workloads in a fast-paced environment
• Proficient English verbal and written communication skills
• Strong collaboration skills and experience in working in a matrix environment
• Positive track record in building and maintaining respectful and effective relationships with senior managers, staff and senior volunteers
• Experience working with third party contractors, agencies and service providers
• Demonstrated ability to organize, prioritize work and manage multiple projects with high efficiency, accuracy and enthusiasm
• Willingness to sign and abide the Oxfam Code of Conduct.

In addition to competitive pay, we offer:

• 35-hour workweek and the ability to work flexible hours
• A hybrid workplace where staff can work from home and the Ottawa office
• 4 weeks paid vacation per year, plus paid office closure between Christmas and New Year
• Extensive health, dental and wellness coverage for you and your dependents
• Paid sick days, and additional time off for personal and care responsibilities
• Pension plan contributions
• Caring, compassionate and supportive work environment that recognizes that work is one of the many responsibilities we have to prioritize in our lives
• Regular opportunities for all staff across Canada to meet – in person and virtually – to learn, connect and grow as a team!

** MUST be eligible to work in Canada **

If you don’t see yourself reflected in every job requirement listed in the posting above, we still encourage you to apply.

Oxfam Canada is committed to diversity and equity around the globe and in our workplace. All our work is led by three core values: Empowerment, Accountability, Inclusiveness. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, persons of minority sexual orientation or gender identity, visible minorities, and others who may contribute to diversification and share our values. If you are invited to continue the selection process, please notify us as soon as possible of any particular adaptive measures you might require. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

Important Note: All offers of employment are conditional upon signing our strict code of conduct, subject to satisfactory references and may be subject to appropriate screening checks. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for Oxfam Canada.

For additional career opportunities within Oxfam Canada, please visit oxfam.ca/employment-opportunities. Please note that we are not able to offer internships or overseas volunteer placements.

We welcome you to join our movement – sign up for news and updates today.

We thank all those who apply, however, only those selected for an interview will be contacted.