Infoxchange is hiring a
This is your chance to make a difference and take us to the next level!
We are looking for a Technical Presales Lead to join us on a permanent basis, based in Melbourne, Brisbane or Adelaide (with hybrid flexible model).
This role offers a unique opportunity to leverage your sector knowledge and experience of client and case management while working with senior members of the Client and Case Management (CCM) Delivery team and Customer Engagement Team (CET). You will fulfil an important function in the CCM Delivery team by assisting Infoxchange to win new business and plan successful project solutions and projects. The role will facilitate the presales engagement with customers who are interested in deploying our CCM software from initial contact through to proposal sign off.
If you want to join a place where diverse, smart and passionate people embrace the power of technology to improve social justice outcomes and feel supported to belong and thrive, apply today!
About Infoxchange Group
Infoxchange is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With over 180 staff across Australia and New Zealand, we tackle the biggest social challenges through the smart and creative use of technology.
We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health and disability, as well as supporting Indigenous communities, women, youth and families.
Our products and services are used by over 25,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.
And through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion and creating stronger communities. We believe no-one should be left behind in today’s digital world.
About the role
In this role you will apply a sound knowledge of CCM and the community services sector to understand an organisation’s program and service offerings and establish the suitability, size and scope of each opportunity. You will work closely with members of CET to bring new organisations onto CCM and to continuously improve the ability of Infoxchange to win new business. As such, this role is a significant revenue contributor to the Community Sector Product Services and Technology team for Infoxchange.
You will also work closely with the Delivery team to ensure that a customer’s high-level needs are understood and a proposal presented to a customer describe well-scoped and meaningful projects that fit the customer’s needs and capabilities. You will identify the appropriate starting point for an implementation based on customer needs and describe the scope, price and timeline inputs for the proposals before handing over to a project team to deliver the work.
An awesome team to work with, and a salary of $100,000 plus superannuation, 17.5% annual leave loading, eligibility for salary packaging benefits and additional benefits as below.
We’re passionate about taking care of our employees, so working with us means that you will enjoy:
Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!
Infoxchange is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.
We are a 2022 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.