Solutions Architect

The Position

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking an Solution Architect  to join our team and help us achieve our ambitious goals for our business and the planet.

What you get to do:

As a Solution Architect, you will partner with the Sales, Product, Engineering, and Operations teams at Uplight to drive solution design, architecture, and high-level specifications for non-standard implementations and development work. In this role, you will work closely with Sales to map out the technical solution approach for bottom-of-funnel, high probability deals, including solution design, estimation and timelines that are robust and translate well to delivery. You will be the go-to resource for client and internal stakeholders, providing insight on how our software works and what it can do. You will learn the software inside and out and will work with clients and developers to help grow our software in an environment with rapid deployments and constant innovation.

We hire proven rock stars in this field, but we also make bets on promising up-and-comers that have demonstrated success in other fields or academia. This position would be preferred in Boston or Boulder, but can be remote.

What you will contribute:

• Develop technical product expertise and establish credibility with clients as a trusted advisor and the font of all knowledge with respect to Uplight solutions and enterprise integration within the utility ecosystem.
• Drive the solution design, architecture, and specifications for complex, non-standard Uplight work
• Work closely with Sales to propose non-standard solutions and cost/timeline estimates that are supportable, viable, and will meet the needs of the client
• Work with Contracting to ensure Solutions is clearly defined including acceptance criteria
• Collaborate with Product Management and Engineering to ensure customer requirements are met
• Write Technical Engagement Documents to specify all aspects of deployment including data mapping, configuration, backend front end integration.
• Lead technical workshops with clients - develop and deliver content to guide the client through the solution, technical, and product feature options
• Work with the client to map data fields from their systems to Uplight data specifications
• Build out data dictionary
• Perform data gap analysis
• QA data to ensure it meets agreed-upon requirements
• Work with Product Management and Engineering to perform a feature gap analysis between our existing shipping product and client requirements to find and fill feature gaps
• Provide technical guidance to Uplight project managers on scope definition, deployment, integration, and configuration of new SaaS deployments for our utility clients
• Develop and define best practices for solution design
• Mentor junior team members on solution design and solution architecture
• Travel up to 20%

What you bring to Uplight:

• A keen understanding of the Utility industry and Utility data
• 3-5 years as a technical project manager or solutions architect for large enterprise - deployments, ideally SaaS B2B enterprise applications
• Proven ability to manage dynamics of client business and IT teams for successful projects
• Strong background in data integration, including knowledge of data model/database design concepts and working knowledge of SQL
• Experience with web integration including iframes, widgets, SSO
• Experience working with multiple groups, both internally and externally – clients, engineering, and product management teams.
• Professional and credible in front of clients.
• Excellent analytical and problem-solving skills, tenacity, and fortitude.
• Excellent written and oral communication skills.
• Excellent attention to detail.
• Curiosity about and commitment to technology, energy efficiency, and your potential.
• Strong alignment and passion for the Uplight values and mission

Salary Range: $120,000-140,000 USD

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin,  disability status, genetics, protected veteran status, sexual  orientation, gender identity or  expression, or any other characteristic protected by federal, state or local laws.