Senior Program Manager

PACT Overview

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Department

Programs - Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

Pact, Inc. seeks a Senior Program Manager to work on the recently awarded, five-year USAID/Zambia Integrated HIV and Health (ZIH) contract. ZIH will support the USAID and PEPFAR objectives of 95/95/95 and providing service delivery and technical assistance to improve Maternal, Newborn, and Child Health (MNCH) and Family Planning & Reproductive Health (FP/RH) services. ZIH will improve, sustain, and further integrate HIV/AIDS, MNCH and FP/RH services at the health facility and community levels and ensure that client-centered, high-impact, high-quality services are available to all Zambians.

The Senior Program Manager (SPM) will play a significant role in directly contributing to the success of ZIH. S/He will be the overall lead  for  implementation teams at Province and District levels. S/He will be based in the Lusaka office, overseeing three (3) provincial hub managers  as well as multiple district hub coordinators. The position will also be responsible for coordinating a team of technical and management/programs  implementation staff to develop and oversee annual workplans, targets, and budgets for specific ZIH Program activities. The SPM will also actively engage external stakeholders especially Government of Zambia  representatives both from Ministry of Health as well as Ministry of Local Government; other relevant US government implementing partners; and various technical consultants from national province and district  levels in planning, implementing, and monitoring program activities. S/He will  ensure ongoing  comprehensive province and district level  oversight and ensure that  the  province and district level implemenation ZIH  teams have effective and efficient  inputs and insights  into  USG, GRZ, and ZIH deliberations in Lusaka and from the Technical Hub in Ndola.  Other activities include organizing other relevant process and procedurall and process related training to all staff include direct service delivery staff as aswell as community volunteers.

This is a Zambia based local Position and open to Zambian nationals only.

Key Responsibilities

1. Program Implementation

• Be accountable for timely program implementation according to the workplan and budget, identifying proactive solutions to challenges, and achieving quarterly and annual targets.

• Prepare required qualitative and quantitative reports and presentations for  GRZ, USAID and PEPFAR.

• Conduct regular supportive visits to provide on–site support and ensure corrective feedback in selected areas.

• Provide matrix management supervision to the Technical Advisor focused on the OVC Preventive Package. This includes support for developing their workplan in line with the Preventive Program workplan and reviewing and approving their deliverables against Pact standards of quality (e.g., standard operating procedures, finalized curricula packages, job aids, etc.).

• Ensure that Pact has the necessary human resources for Preventive Program implementation, including sourcing external consultants, working with existing sub-grantees, and identifying new sub-grantees/contractors as required.

• Monitor performance and deliverables of organizations under contract and/or sub-grant related to the Preventive Program.

• Productively partner and collaborate internally with other Pact departments, including program, technical, grants, finance, administration and procurement to ensure that portfolio-wide support is given..

1. Program Representation:

• In coordination with the Chief of Party, other Key Personnel and Provincial Hub Managers, develop and maintain relationships with government offices at national, province and council level related to Preventive Program activities, including both health and legal sectors.
• Develop and maintain relationships with Tanzanian faith-based and civil society organizations to plan, implement, and monitor the Preventive Program implementation.
• Represent Pact at Preventive Program meetings (including FCI) and proactively ensure coordination with other U.S. government implementing partners and external stakeholders.

1. Preventive Program Development

• Develop and maintain an expert-level understanding of PEPFAR’s OVC Preventive Program.

• Support start-up and continuing implementation of Faith and Community Initiative (FCI) Justice for Children projects within Tanzania, including the addition of any new components added by the donor.

• Develop annual Preventive Program strategies, targets, workplans, budgets, and stakeholder guidance.

• Collaborate with the Senior Technical Advisor and other technical team members at Pact TZ national and cluster offices to design Preventive activities in a complementary way to Comprehensive activities.

• Employee complies with all company policies and procedures, including completing all compliance training topics by the deadline to satisfy each and receiving the corresponding acknowledgment statement that the training has been completed.

• All other duties as assigned.

Basic Requirements

• Bachelor’s degree and 8+ years relevant experience or equivalent combination of education and experience, including 4 years of management experience level for a public health and/or international development project;
• Other local Education and Experience:
• Minimum of 3 at management
• Familiarity with PEPFAR’s administrative, management and reporting procedures and systems and knowledge of USG Rules and Regulations preferred.
• Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships with donors, Zambian counterparts and representatives from other key stakeholders.
• Team management skills;
• Coaching and mentoring skills;
• Budgeting skills

Preferred Qualifications

• Interpersonal skills;
• Presentation skills;
• Analytical skills;
• Problem solving skills;
• Communication skills – oral and written;
• Project Management and Design skills;

Planning and prioritization skills