Mercy Corps is hiring a
Location: UK - possibility for remote/flexible work **Position Status : Full -time
Duration: leave cover - up to 12 months duration
Salary level: circa range 45K-55K
Closing date: Please apply with CV and cover letter before December 18th **
Candidates must hold independant right to work in UK at time of application.
Mercy Corps is a leading global organisation powered by the belief that a better world is possible. In conflict, in disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
We are looking for an aspiring, self-motivated, and target-driven fundraiser to play a key role in our ambitious and passionate Development Team.
Reporting to the Director of Fundraising in Europe, the Senior Individual Giving Manager will oversee, lead and deliver Mercy Corps Europe’s individual giving programme – including online and offline fundraising and legacy. They will manage multichannel and synced campaigns including all acquisition, retention and emergency campaigns, with the primary goal of building a sustainable base of unrestricted financial support for Mercy Corps. They will ensure superior donor care, and bring forth creative ways of engaging with donors based on their interests and giving trends, allowing Mercy Corps to stand apart from its peers.
Prepare the annual campaign and appeals schedule in line with strategy and budget, in coordination with the wider team.
Plan and oversee all aspects of the offline retention and acquisition programmes (including donor welcome, cash appeal cycle, newsletters and acquisition),
Be responsible for timely, effective and coordinated responses to worldwide events using effective appeal strategies to maximise income generation potential.
Oversee all aspects of the online programme including acquisition, retention and stewardship activities, currently including email, social media and pay per click (PPC).
Ensure the information across various Giving Platforms is up to date.
Ensure all fundraising materials are of the highest quality and in keeping with Mercy Corps’ brand, aims and objectives.
Represent MCE to a wide range of external stakeholders, including marketing agencies, external suppliers and other partners in a professional manner to maintain effective relationships.
BUDGETING AND REPORTING
COMPLIANCE AND DATA PROTECTION
Ensure the confidentiality and security of donors’ personal information at all times. Take initiative in maintaining a high level of sensitivity and empathy when dealing with donors, colleagues and information relating to beneficiaries.
In conjunction with the Fundraising Operations Team, ensure that all offline fundraising activities are legal and adhere to industry best practice.
Input into the departmental fundraising Record of Processing Activities (RoPA) and risk register.
MCE team members represent the agency both during and outside work hours and when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all Mercy Corps locations.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.