Mercy Corps is hiring a
Location: Washington, DC or US RemoteValid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.Position Status: Full-time, Exempt, RegularSalary Level: The salary range for this position is $46,000- $49,000 USD
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program / Department / Team
Mercy Corps is committed to generating and using evidence to understand and improve our impact, and to enhance the humanitarian and development community’s ability to address the world’s most complex challenges. The Research and Learning team enhances Mercy Corps’ ability to deliver high impact programming, learn from that programming, and influence major debates and decisions affecting our work by supporting the generation and use of high quality evidence. Mercy Corps has firmly established a reputation as an industry leader in the field of resilience, including resilience measurement and research.
The Senior Coordinator provides administrative, coordination, and communications support to Research & Learning team managed awards and studies focused on generating evidence, strengthening capacity, and knowledge sharing among humanitarian and development actors in the areas of resilience, migration, climate, and peace, conflict and governance.
As Mercy Corps’ portfolio of research projects, grants, contracts, and partnerships grows, so does the Research and Learning team’s need for administrative support to effectively and efficiently manage these to ensure high-quality and impactful research. The Senior Coordinator plays a key role in ensuring awards comply with donor and Mercy Corps regulations, contributing to award outputs, communicating internal and external program information and drafting program reports, liaising with other departments within Mercy Corps, such as the Program Teams and Technical Support Team, and providing procurement, logistical, and administrative support to all activities including technical events, both virtual and in-person. The position also contributes to ensuring effective internal communications and planning for the Research and Learning team.
FINANCE & COMPLIANCE MANAGEMENT
KNOWLEDGE MANAGEMENT & COMMUNICATIONS
RESEARCH & LEARNING TEAM SUPPORT AND COORDINATION
Reports Directly To: Director, Research and Learning - Resilience
Works Directly With: Research & Learning team leadership (Senior Director for Research and Learning, Director of Research and Learning for Migration and Climate, Director of Research & Learning for Peace and Governance, Research Lead - Climate), HQ Program Officer, Finance Manager, Program Officer - Program Performance & Quality Unit
**Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
The Senior Coordinator must be a detail-oriented, multi-tasker who is able to communicate clearly and work under pressure. They must demonstrate patience and flexibility and take initiative to solve problems. Vital skills include organization, communication (both written and verbal), as well as building and maintaining effective internal and external relationships. They must demonstrate the ability to understand and follow agency procedures, meet deadlines, and work both independently and as part of a complex distance-based, multi-cultural team. An exposure to, and interest in learning about international development issues is important, and an understanding of the complex challenges faced by program teams operating in overseas environments is critical.
**Living Conditions / Environmental Conditions
The position can either be remote or based in Washington, DC. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
**Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
**Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.** We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.