Ricardo is hiring a
Role: Senior Account Manager - Chemicals Sector
Location: UK Flexible/ Home-based
Salary range: £50,000 - £65,000
Role ID: 2023-1831
Ricardo is looking for a passionate and experienced account manager who is focused on both team leading a small group of 3-4 account managers, as well as developing and growing the relationships and corresponding order book within their own account portfolio of accounts with a suite of sustainability, emergency response, and regulatory compliance solutions within the chemical industry. This role would also act as a de facto deputy to the Head of Account Management.
Ricardo have a strong pedigree within the chemical sector. We have a growing focus on sustainability and decarbonisation solutions, and a 50 year legacy through operating the National Chemical Emergency Centre (NCEC) of response, chemical safety and compliance solutions, where the majority of our chemical customers work with.
The focus of this role is two-fold:
To lead, support and develop a group of generalise account managers who work primarily within our NCEC customer suite. This is a team leadership role primarily, providing coaching support to enable team to achieve their own objectives. Would also contribute to the development of the account management function, and deputise / support the Head of Account Management in the wider customer development activity.
Provide excellent account management to a set of existing accounts within our chemical profile, maximising the client relationships to understand and identify business challenges they face across the NCEC and wider Ricardo product suite, identify key market and competitor insight and seeking opportunities to up and cross sell our services, whilst maximising customer retention.
This role will form part of Ricardo’s wider Sales Team, reporting to the Head of Account Management and is one of three different levels of roles we are looking for within the account management team
Key competencies and experience:
You should be able to demonstrate the below criteria
Skills and behaviours:
Ricardo is an exciting and rewarding place to work and you have the opportunity to make a difference. You will work with teams of talented, dedicated, and supportive individuals. Alongside having a fantastic opportunity to develop your career with us through our broad range of projects, mentoring opportunities and a personalised approach to your learning and development. We are always keen to hear from people who have driven, ambition and a flair for innovative thinking.
Wellbeing and work life balance
We offer flexible approaches to work, whether that's working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our People are important to us, and we take pride in our wellbeing programmes and policies that support individuals including flexible working, carers policy, mental health first aiders and readily available support through our extensive Employee Assistance programme.
Diversity, Equality and Inclusion statement
We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and ensure a culture of inclusivity, we are a recognised as a 'disability confident' employer.
Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.
Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.