CLEAR Global is hiring a
Length: Up to fifteen days
Date: Completed by March, 2023
Location: Nairobi, Kenya
Application deadline: Rolling
About the O-Canada research project
CLEAR Global/Translators Without Borders is seeking UX Research Assistants for a project conducting user experience research and interviews with refugees. Research Assistants will contribute to research we are conducting in support of the International Organization for Migration (IOM) as it seeks to understand how refugees use its mobile application O-Canada and how it might improve the user experience of the product.
Candidates must be located in Kenya and be fluent in English and at least one of the following two languages:
We are seeking two researchers per country. Research assistants working in pairs are encouraged to apply. Please indicate in your application if you are applying with another applicant.
Working in teams of one or two, Research Assistants will conduct research with 12-16 refugees in Kenya and online, supported by CLEAR Global and IOM to identify participants. They will work with research tools (interview guide, UX testing activities) developed by CLEAR Global . They will:
Research Assistants must have a background in one or both of the following:
Researchers should have experience working with migrants and/or refugees, or with other vulnerable populations. Those who do not have a background in user experience testing should be able to demonstrate that they are familiar and comfortable with technology and can competently discuss a mobile application with users. Other relevant experience (documented): mobile app development, product management, UX design, user centered design or design thinking.
Researchers must supply their own recording device (mobile phone is acceptable). They will be responsible for adhering to CLEAR’s COVID-19 mitigation strategy and for following local guidelines and restrictions related to COVID-19.
Please upload your CV and answer the mandatory screening questions. Cover letter is optional. Please include your daily rate in the ‘desired pay’ field.
About CLEAR Global
CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 60,000 linguists translates millions of words of life-saving and life-changing information a year.
CLEAR Global employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework: