Relationship Manager

WHO WE ARE

The decisions we make shape our lives and those of the people around us. There is not a more important set of skills that we can teach today’s youth than how to approach decision-making. That is what we aim to do.

The Alliance for Decision Education is a nonprofit organization that is driving a revolutionary shift in the way that we think about education. Our mission is to improve lives by empowering students with essential skills and dispositions for making better decisions. We are driven by this mission, supported by science, and backed by a growing list of global luminaries and leaders.

The Alliance is committed to an inclusive, supportive, and collaborative culture. Our team is made up of diverse, dedicated, and driven educators, researchers, subject matter experts, and other professionals who have come from different backgrounds for a common purpose. We are a proud Equal Opportunity Employer.

WHAT WE OFFER

Employees receive a comprehensive total rewards package which includes: competitive compensation that is commensurate with experience, employer-paid medical, vision, and dental premiums for both the employee and their dependents, a 401(k) plan with a dollar-for-dollar match up to 5%, generous paid time off (PTO), equipment and supplies to work remotely, and additional resources to help employees do their best work.

JOB OVERVIEW

The Relationship Manager will be responsible for developing and launching communities and councils of key stakeholders including volunteers, industry and educational leaders, and like-minded organizations who are committed to helping the Alliance achieve its mission. This will include overseeing the overall strategy and the recruiting, training, and engaging of members.

The Relationship Manager will report to the Deputy Director of Community and Partnerships as a part of the Community and Partnerships (CAP) Department, which is responsible for overseeing the network of individual and organizational supporters. This position may be a Senior Manager depending on a candidate’s qualifications.

If you have experience building, growing, and energizing grassroots and leadership support, and you enjoy working in start-up environments focused on improving the future of the next generation, you would be an ideal candidate!

We expect this individual to adhere to the Alliance’s hybrid work schedule, working both remotely and from our office in Bala Cynwyd, PA. We will consider full-time remote employees who are not local to our office with the expectation that they will travel into the office occasionally.

*The position is based in the United States.

*The posted salary range for this position reflects our good faith estimate of what ideal candidates for this position are likely to expect. We will tailor any offer based on the selected candidate’s relevant experience, knowledge, and skills as well as any other factors that may prove relevant.

JOB RESPONSIBILITIES

• Organize communities and councils of volunteers and other key stakeholders, which includes creating and overseeing all strategic initiatives, campaigns, and goals for the community.
• Analyze current initiatives and identify areas for improvement.
• Identify and evaluate all potential members of a community or council.
• Recruit and onboard all new members.
• Manage all communications with potential and current members.
• Prepare for and host all community meetings and events.
• Manage metrics and establish systems associated with the community.
• Utilize our internal CRM to store and track members and relationships.
• Collaborate with other departments regarding leads on potential members or relationships.
• Possibly manage and support more than one community.
• These duties may change or expand over time consistent with our organization’s initiatives.

QUALIFICATIONS

• Experience and Skills
  • 5+ years of experience in community building, community engagement, relationship management, or similar positions
  • 3+ years of experience in program and/or project management
  • Experience working for causes, movements, and/or campaigns
  • Experience using a Client/Customer Relationship Management (CRM) system
  • Experience or interest in education/non-profit is preferred, but not required
  • Experience or interest in Decision Science is appreciated, but not required
  • Experience with Airtable is preferred, but not required
• Attributes and Characteristics
  • Strategic and innovative thinker with strong execution skills, including the ability to develop clear project plans and goals
  • Responsible, diligent, and conscientious with outstanding organizational skills
  • Demonstrated ability to multitask, prioritize, take initiative, and meet deadlines
  • Exceptional communication and interpersonal skills
  • Highly collaborative, professional, and team-oriented
  • Self-starter and entrepreneurial
  • Gracious professionalism and emotional maturity
  • Passionate about our mission and the success of the organization
  • Intellectual curiosity, and interest in learning more about Decision Science.
  • Capable and willing to be flexible and adapt to changing conditions