We are seeking a Project Manager who will coordinate the successful delivery of projects for Infoxchange’s client and case management software.
Infoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.
Key duties and responsibilities
- Coordinate the successful delivery of medium to large projects for Infoxchange’s client and case management software
- Establish and maintain strong working relationships with project stakeholders, including government and non-government organisations
- Creation and maintenance of project schedules, including resource allocations and tracking of progress against baseline estimates
- Facilitate regular project status reporting and meetings with internal and external stakeholders, detailing progress against budget, time, scope, and quality
- Manage and track project budget and manage the commercial delivery of the project in collaboration with Customer Engagement Team and the Finance team
- Identify, mitigate, and document project risks and issues (including escalations)
- Manage project change, including negotiation of changes to cost, scope, time, and resources
- Create and maintain internal documentation, user guides and training materials
- Other ad hoc duties as required
Key selection criteria
To succeed in this role at Infoxchange, you will demonstrate:
- Demonstrated experience in a formal project management role, with requisite training, credentials or significant knowledge in one or more project methodologies
- Proven success in software (or comparable) project management and delivery in scope and budget
- Sound stakeholder management skills and negotiation techniques
- Excellent interpersonal, oral, and written communication skills
- Experience creating and maintaining project documentation (e.g., project schedules, RAID registers, key deliverables, etc)
- Proven ability managing project risks and issues
- Demonstrated ability to manage project change
- Knowledge or previous experience working in the not for profit and/or community services sector is highly valued
Personal Attributes
The following personal attributes are desirable:
- Strong understanding of the Not-for-Profit/community sector
- Ability to engage with abstract concepts and intangible requests and ground them in concrete examples, clear descriptions and actions
- Ability to manage ambiguity and navigate through uncertainty
- Ability to work independently on complex work, while acting as a team player
- Able to manage competing priorities and expectations across internal and external stakeholders
Employment conditions
- Full time
- Located in Brisbane (hybrid working available)
- Terms and conditions as per employment contract
- Standard hours as per contract, with some flexibility required
- Must complete a criminal record check and be willing to complete a WWCC
What we offer
- A base salary of $107,500k plus superannuation and 17.5% annual leave loading.
- Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out cbb.com.au)
- Other additional benefits.
We’re passionate about taking care of our employees, so working with us means that you will also enjoy:
- Flexible work arrangements (including hybrid working)
- Additional leave provisions (paid parental leave supplement, annual leave loading)
- Health & wellbeing program
- Benefits for new parents
- Great learning and development opportunities
- Employee reward and recognition program
- Carbon neutral offices
- Public transport discounts
Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!
Who are we?
Infoxchange is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With 160 staff across Australia, we tackle the biggest social challenges through the smart and creative use of technology.
We work with community, government, and corporate partners to solve issues around homelessness, family violence, mental health, and disability, as well as supporting Indigenous communities, women, youth, and families.
Our products and services are used by over 35,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.
And through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion, and creating stronger communities. We believe no-one should be left behind in today’s digital world.
Read more about Infoxchange in our annual report at https://2023.infoxchange.org/
Infoxchange is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.
We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.