Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.
Program Operations (PrOps) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Operations teams contribute to realizing this by: ensuring effective project management through supporting project startups, implementation, reporting and financial management as well as closeouts; portfolio coordination: providing a coordinating role across departments in DC that support country offices and programs; working with country teams to develop, refine and pursue their strategies by leveraging technical knowledge (our own and others) and supporting business development as needed; knowledge sharing and learning: enhancing communication between country offices and DC-based teams to ensure better understanding of the diverse operating environments and program approaches.
The Program Operations (PrOps) Manager will provide day-to-day operational, financial, and administrative assistance and oversight to the two regional CSM-STAND Leader with Associate Awards, working close with others who provide operational support to Associate Awards (AA). The is position will report to the Deputy Director - Operations, with a dotted line to the CSM-STAND Chief of Party (COP).
Budget and Financial management
- Track and monitor leader award and pass through Associate Award budgets against expenditures, providing analysis and proactive guidance in areas of potential challenges.
- Organize quarterly performance reviews for pass through AAs to include CSM-STAND leader and pass through AA management teams.
- Lead the development of annual budgets for pass through Associate Award and LWA, both for donor and Pact’s organizational budget. Ensure accurate quarterly forecasting for all budgets.
- Support Leader award and pass through Associate Award work-plan and budget development.
- Develop and manage leader award budget modifications, realignments, no-cost extensions, and renewals.
- Review CSM-STAND leader award consortium partner costed, no cost, and realignment budgets.
- Lead cost-share tracking and reporting for the Leader award and pass through Associate Awards, in coordination with the CSM-STAND Grants Manager.
- Ensure the completion of corrective action on any internal audits in portfolio.
Project Portfolio Management
- Liaise with Pact Global Finance and Grants & Contracts teams to set up new projects and support processing of sub-agreements and modifications with consortium partners.
- Provide regular timely and clear operations and administration-related communications and updates to key stakeholders, both within the organization and outside.
Compliance and Sub-grants Management
- Liaising with CSM-STAND grants manager, review deliverables and approve payments for CSM-STAND sub-awards on pass through AAs
- Working with CSM-STAND COP and Grants Manager, ensure compliance with both Pact and donor policies
- Identify subgrantee risk and link to appropriate teams to mitigate risk.
- Facilitate project-level knowledge management systems and processes and ensure compliance with DEC requirements.
- Ensure project intellectual capital is properly captured, filed, and disseminated, including maintenance of donor deliverables in Salesforce.
- Where required, review and advise on Associate Aware proposal management sections and budgets, ensuring that they integrate CSM-STAND management guidelines, and are implementable within the proposed country operational context.
- As needed, support and/or coordinate the development of Costed Extensions for Associate Awards, and the CSM-STAND leader awards
May support other projects from regional portfolios.
All other duties as assigned.
- Master's degree with three (3) years work experience or bachelor's degree with at least five (5+) years work experience
- At least one (1+) year management experience
- Ability to oversee a large, complex, detail-oriented portfolio, oversee and manage budgets, expenditure analysis and tracking.
- Experience with USG project management and knowledge of USAID Programs and Regulations.
- Critical thinker with a can-do approach to problem solving, disaggregating large/complex problems to identify underlying drivers and critical nuances.
- Proven experience managing staff and complex projects
- Demonstrated effective interpersonal and creative problem-solving skills.
- Demonstrated track record of successfully and effectively coordinating diverse project support units.
- Demonstrated experience with project start-up. Ability to travel internationally.
- Professional-level English language skills (written and oral).
- Excellent oral and written communication skills.
- Basic or working-level fluency in foreign language a plus.
- Proficiency in Microsoft Office applications.
- Experience overseeing and coordinating with international field offices.
- Experience or interest in innovative approaches to development and private sector engagement.
- Master’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, natural resource management, or public health
- Competency in another language other than English (depending on region’s requirements)
- Project Management certification
- Familiarity with USAID rules and regulations, specifically 2 CRF 200 and cost principles