Mercy Corps is hiring a
Location: Kadugli, Sudan
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Strengthening Agricultural Markets and Food Security (SAFE) programme, implemented by Mercy Corps in partnership with the Adventist Development and Relief Agency (ADRA) is a SIDA funded USD 13 million programme that aims to improve food security for 31,000 male and female smallholder farmer households (approximately 186,000 individuals) through enhanced gender-equitable market access and agricultural production. The Strengthening Agricultural Markets and Food Security (SAFE) programme, will strengthen the capacities of key market actors, contributing to improved resilience capacities to shocks and stresses. The programme is guided by a Market Systems Development (MSD) and resilience approaches to sustain food security gains despite the complex risk environment in which smallholder farmers are exposed to. Specifically, the program will enable smallholder farmers to increase climate resilient yields, sustainable natural resource management practices, market linkages, gender equity and empowerment of women and girls.
The Program Manager will be responsible for the overall management and coordination of a Market Systems based early recovery program that is primarily focusing on agricultural services and markets. The Program Manager will lead, coordinate and manage all activities related to the implementation of the program and operations in South Kordofan state.
The Program Manager provides technical leadership, supervises program staff, and coordinates the implementation of all program activities ensuring the programs are on time, on scope and on budget. The Program Manager promotes a culture of constant program improvement, mentor the program team, integrate monitoring and evaluation into program activities and ensure the delivery of high-quality program that delivers impact. She/he also identifies opportunities to operationalize recommendations from ongoing context analyses. He/she is responsible for: 1) implementation, sustainability, and potential scale up program activities 2) management of operations and logistics, 3) security management, 4) team management, 5) results measurement 5) reporting, and 6) coordination.
The Program Manager will need to be highly sensitive to the political dynamics of the country and have relevant security experience. This position requires strong coordination on security planning, field visits and ensuring safety of staff. The Program Manager leads field monitoring and program performance by tracking progress toward specified objectives. This position is based in Kadugli Office with frequent field visits to program locations.
Strategy and Planning
Contribute to review and advise on adaptations and adjustments of program strategies, approaches and activities for growth and sustainability
Participate in country level business development activities to secure resources for programs, influence stakeholders for support and create an enabling environment for programmes to succeed.
Work with the program management and senior country leadership team to support coordination, planning, writing and timely submission of key strategic documents, such as the annual plans, budgets, reports, and other ad-hoc strategy documents.
Support team members to articulate and secure support resources, including completion of TSU support requests, consultancy requests, procurement of services, and liaising with internal stakeholders to identify additional support resources to advance strategic priorities.
Support Knowledge Management System that works across all members of the consortium and allows seamless collaboration, communication, and management of Information.
Provide management oversight over the implementation team, including development and implementing of work plans, sector result chains, intervention designs, sustainability, vision, monitoring implementation and impact, ensuring that program deliverables are completed according to PM@MC and other internal and international sector standards.
Work with the Consortium Director and MEL Manager to develop monitoring systems, design and implementation of relevant surveys, need assessments, data and information collection for on-going monitoring and learning and provide regular, high-quality reports.
In collaboration with the Consortium Director and other program management team members to ensure monitoring, evaluation and analysis are integrated into program implementation to promote adaptive management and a culture of constant program improvement.
Jointly with the project teams, lead private sector partner identification or specific markets in the project area and develop shared value and sustainable partnerships.
Together with the Consortium Director and other program management team members, lead field level inquiry of the project learning agenda
Coordinate with procurement, logistics, security, administration, and human resources teams to ensure operational systems support field activities. Liaise with these support functions to ensure that recruitment, procurement, and other plans are in place and are implemented.
Private sector partner and stakeholder management
Scan, analyse and monitor the operating environment to identify potential private sector
Support the consortium director and program management team in developing private sector partnership and other procurement documents (Expressions of interest, scopes of work, task orders, application templates and tender documents) etc. as required.
Support programmatic aspects of private sector partnership identification, negotiations, formalisation and administration.
Work with program team to manage private sector partnerships including meeting of milestones, communication, documentation and provide technical support to private sector partners and other partners to ensure deliverables are met timely.
Liaise with HR to support in recruitment and onboarding of team members and consultants to meet program needs and ensure familiarization with systems, procedures, and protocols.
Create a work environment of mutual respect where team members strive to achieve excellence and provide information and tools to improve performance and meet objectives.
Lead capacity development initiatives for project team members through trainings, mentoring and coaching for cohesive understanding of market systems and resilience approaches.
Guide program team and work with MEL staff to develop, document and implement adaptive management practices that lead to improved quality and responsive implementation.
Coordinate with MEL team to ensure high quality measurement on key performance indicators.
Communication and Reporting
Compile weekly, monthly, quarterly, and annual reports for further refinement
Develop success stories, publications, and program documents, and submit program materials to Mercy Corps and other agencies for broader dissemination
Representation and Coordination
Represent Mercy Corps at partner coordination meetings and with external stakeholders as relevant to the programs.
Identify and engage with technical, private and public sector partnerships needed to execute program strategies and support the growth and formalization of partnership arrangements.
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
Base: Kadugli, South Kordofan State, Sudan
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
The successful Program Manager will recognize that Mercy Corps’ ability to function safely and successfully in Sudan depends on the ability of staff to understand the context in which programs operate. Must be able to apply a strong combination of team leadership, program development and implementation skills and will be able to maintain a sense of humor, calm and clarity in decision-making in stressful conditions Should have strong MSD experience and have an excellent understanding of emergency and transitional issues and programmatic approaches and will be able to work across a wide range of stakeholders, working with local community members, governmental authorities, NGO partners, and donors. Should focus on increasing the capacity and leadership of national staff to transition into positions with greater responsibility. Bring a positive approach to the job, embracing challenges as opportunities to innovate and work well under pressure. Must be able to write well and communicate in a manner that is confident and clear, yet diplomatic, enabling him/her to forge positive working relationships with donors and other stakeholders.
The position will be based in Kadugli, Sudan. Guesthouse accommodation will be provided. The security situation will be closely monitored as the response develops. Team members should expect variable levels of insecurity. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme**.** We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.