Part-time Office Coordinator/Reception

About Accion:

Accion is a global nonprofit committed to creating a financially inclusive world, with a trailblazing legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the 1.8 billion people who are left out of, or poorly served by, the financial sector. For more than 60 years, Accion has helped tens of millions of people through our work with more than 200 partners in 63 countries. More at http://www.accion.org.

About Human Resources:

Through strategic partnerships and collaboration, we provide support to over 130 employees spanning across 4 continents.  Our innovative, agile team is committed to delivering best-in class services and organizational development solutions that contribute to the success of the organization through the recruitment, retention and engagement of top-tier talent and diverse workforce.

Position Summary

Accion is seeking a part-time Office Administrative Coordinator to support its Washington, DC office and employees with office administration and light management duties. The Office Coordinator will report to Accion’s Chief Talent Officer.

This position will be part time, planned for 8:30am to 1:00pm, Mondays through Thursdays, in the Washington, DC office.

Position Responsibilities:

• Maintain the appearance and tidiness of the reception area, conference rooms and kitchen to include the conference table, refrigerator, counters and cupboards.

• Greet and escort visitors to the waiting area as needed.

• Answer and field incoming calls to the main office number.

• Receive and distribute all mail and packages.

• Create shipping labels and assist in the shipping of mail/packages to Accion employees globally.

• Manage the ordering and distribution of employee business cards.

• Manage the ordering process, stocking and maintenance of all office supply areas, including kitchen and food supplies.

• Coordinate with building management to address any office service needs.

• Maintain good relationships with vendors to ensure prompt and efficient services.

• Manage vendor payments and submit invoices to accounting for processing.

• Maintain and update contact lists to include phone and vendor lists.

• Assist IT team members with troubleshooting when problems arise with office equipment (i.e. copiers, printers, office space).

• Assist in scheduling staff events, meetings, conference and video calls, and special events.

• Organize and manage access to supply closets and the basement storage.

• Coordinate the onboarding process with HR team for all new hires based in the DC office, including an office tour, building access, etc.

• Manage the administration of office space arrangements for employees in Accion’s online workplace application, Maptician.

Position Qualifications:

• At least 1 year of receptionist or office administration experience preferred.

• Demonstrated ability to multitask and work with little supervision.

• Demonstrated customer service skills – courteous, enthusiastic, positive, can-do attitude.

• Must possess a strong ability to work courteously and patiently with others in this role.

• Proficiency in Microsoft Office and ability to navigate vendor services online.

• Ability to do basic troubleshooting with office equipment (copier/scanner, conference AV, computers, etc.).

• High-level of initiative and motivation in addition to the ability to deal with confidential information.

• Fluency in Spanish is a plus.

• Interested in our mission and working globally.

• Willingness to embody our values of excellence, respect and passion for social change.

• Excellence: Accion staff should always put forth their best effort in all activities, strive for high quality of collective and individual performance; and demonstrate honesty and integrity at all times while in the workplace and while working on behalf of the organization.

• Respect: Accion staff should value one another’s roles and responsibilities as much as their own, be encouraging, and value the diverse and unique perspectives of colleagues. They should honor obligations and commitments to each other and to external partners.

• Passion for Social Change: Accion staff should be committed to making a difference in the lives of those less fortunate, value the greater good of the organization over personal gain, and promote a productive workplace by acknowledging the accomplishments of others.