Marketplace Systems Analyst

The Position

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 80 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified,  enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking a Marketplace Systems Analyst  to join our team and help us achieve our ambitious goals for our business and the planet.

What you get to do:

The Marketplace Systems team supports many areas of the business and is responsible for administering several systems and their data integrity. Our workload is a mix of daily operational support and special projects, all with the goal of helping our clients succeed by providing them with on-going reports and understanding of their data to inform business decisions. We are a local team, currently working remotely, with members in Denver and Boulder.

As the Marketplace Systems Analyst, you will be working daily with many teams, both internal and external, to support the back-end systems and processes that are the foundation of our eCommerce platform (SalesForce Commerce Cloud), our current OMS solution (NetSuite plus home-grown fulfillment system) and the integrations to and from. This role will have a high level of exposure across the business focusing on both current issues that arise as well as forward-looking projects/process enhancements.

What you will contribute:

• Monitor and troubleshoot Ecommerce backend functionality issues as needed.
• Oversee the operational integrations from our order management system to our 3PLs
• Maintaining system and process documentation for all site features and functions
• Identify opportunities for system/process/reporting improvements.
• Proven analytical skills and attention to detail required
• Solid understanding of business processes and data flows
• Strong verbal and written communication skills
• Passion for finding technical solutions

Skills and experience are necessary, but we hire on value alignment first, so if you feel you would be a good fit with us, still consider applying.

What you bring to Uplight:

• 1-2 years in analyst role or similar
• Foundational financial and eCommerce knowledge
• Ability to understand complex system schemas
• Comfortability in cross-functional collaboration
• Proven analytical skills and attention to detail required
• Solid understanding of business processes and data flows
• Strong verbal and written communication skills

Bonus Points:

• NetSuite, Celigo, and SalesForce Commerce Cloud experience is a plus
• Experience querying structured databases using PostgreSQL
• Our perfect candidate has experience in eCommerce technical operations, system architecture, business processes, and has a strong understanding of the financial impact of all things

What makes working at Uplight amazing:

In addition to all the standard medical and dental benefits, that kick in Day 1, we are:

• Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
• Committed to the environment, our employees, and our communities.
• Focused on career growth by following defined career ladders.
• Committed to taking our work and mission seriously and….we love to laugh!

We also provide:

• 401k Match
• Medical, vision, and dental insurance
• Monthly wellness stipend
• Peer to peer recognition program
• Management by objectives bonus plan
• Innovative flexible time off policy
• Exceptionally collaborative and cool office spaces

Salary Range: $75,000 to $85,000 USD

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.