Youth Guidance is hiring an
At Youth Guidance, we believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly trained staff guides kids to overcome life and academic challenges facing them. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.
Founded in 1924, Youth Guidance continues to be a leading provider of outcomes-driven programs serving more than 10,000 youth while touching the lives of more than 14,000 youth, parents, teachers, and community members.
Employees want to talk to us, and we want to talk to You… If:
Our IT Support Specialist…
Exhibits outstanding customer service skills and technical expertise. He/she/they is/are self-motivated, loves discovering the “why” of technical issues and requires minimal direction as curiosity and passion drives the quest for solutions.
Our IT Support Specialist -
Maximizes this full-time position by taking responsibility for receiving, distributing, and assigning IT support requests (tickets) electronically, via phone and in person within a fast-paced non-profit environment. He/she/they will work within an office setting and may travel to various sites and locations to resolve technical issues and provide excellent customer service to on- and off-site employees. (Youth Guidance adheres to CDC, State, and local protocols to keep our employees and communities safe).
Our IT Support Specialist supports the mission by -
Our IT Support Specialist has been prepared for this work with -
Our IT Support Specialist benefits from -
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Youth Guidance is an equal opportunity employer and proudly values diversity. Youth Guidance does not discriminate based on race, color, religion, sex, national origin, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law and is committed to creating a dynamic work environment that values diversity along all these lines. People of all backgrounds are encouraged to apply.