Impact and Learning Officer

DETAILS

• Location: Global South (from home) preferred; London (office). Applicants must already have authorisation to work in preferred location.
• Salary: GBP 26,000-28,000, commensurate with experience (the range is aligned to London cost of living; if based in another location, the range will be adjusted accordingly)
• Contract type: 4 days per week, one year contract
• Closing date: 7 May 2023 at 23:59:59 UTC
• To apply: Complete and return this application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs. If you need any additional support, please reach out to Giulia Vinzi at vinzi@business-humanrights.org

THE POSITION

The Impact and Learning Officer is the primary person responsible for driving effective monitoring, evaluation, accountability, learning (MEAL), and reporting of the Resource Centre’s work. They will bring knowledge and initiative to the way our Global Team monitors, reports, and evaluates impact, and the way we use our findings to guide strategic decision-making.

The Impact and Learning Officer will support the development of Impact and Learning across our Global Team and three strategic programme areas, will play an integral part in development of our organizational Impact and Learning processes and procedures, as well as the development of our individual team members’ MEAL capacities and expertise.

The Impact and Learning Officer will guide learning and development of best practices from our work, help us tell compelling stories about how we influence change among key actors, and support strategic decision-making to develop our diverse programmes.

The Impact and Learning Officer sits within our global Development Team and will report to the Development Manager, Europe for line-management. This is a small, high performing team of 6 tasked with developing funding applications with Global Team members, driving fundraising for new and existing work, monitoring, evaluating, and reporting organizational impact, and managing relationships with donors and partner organizations. The position might include occasional international travel for the purposes of engaging with our Global Team and programme partners, who are based in more than 20 countries.

RESPONSIBILITIES

Lead strategic reflection and learning processes: Organise and lead Impact and Learning processes including mid and end-of-grant self-evaluation process, taking responsibility for development of evaluation reporting products. Support the programme teams and partner organizations to develop lessons learned and best practice recommendations and contribute to ongoing strategy development and activity planning.

Impact monitoring:  Lead the development and implementation of organizational mixed – methods (qualitative and quantitative) impact monitoring and documentation to inform programme development and excellence.

Build the capacity of Global Team members to conduct monitoring and evaluation: In collaboration with the Development Team, lead organizational strategy to train colleagues on monitoring, evaluation, accountability, and learning. Provide support to Global Team members and partners in designing logical frameworks and theories of change. Mentor staff and partners to ensure compliance, data quality, and management.

Support the development of procedures for quality and accountable information management: In collaboration with the Communications Team, design and support cross-organizational standard procedures for measuring progress and impact. Ensure transparent use and reporting of information within teams, and with partners, allies, and donors.

Develop engaging and persuasive written content on our work and impact: Collect and refine information from MEAL processes for the purposes of reporting and cross-organizational learning. Support the Development Team in producing engaging and persuasive reporting products that are appropriate for key donors and partners.

Support programme administration: Ensure reporting and evaluation products are shared effectively across the organization, and with relevant partners. Maintain accurate and up-to-date records of MEAL processes.

Other responsibilities: Provide other ad-hoc support to the Development Team and other Global Team members, for instance in development of strategies, MEAL tools, or fundraising proposals.

KEY COMPETENCIES AND ATTRIBUTES

Essential:

Experience: At least 2-3 years’ experience in a MEAL role, ideally with experience in methods for monitoring advocacy and influencing work, such as outcome harvesting. Experience of designing and delivering tailored systems for MEAL, using detailed logical frameworks. Evidence of high-quality reporting and evaluation.

Expertise: Excellent understanding of how effective MEAL can enhance an organization’s impact. Ability to assess critically, deliver lessons and recommendations, and advise how to use evaluations to deliver improved performance.

Self-Management: Having the ability to work remotely and independently, taking into consideration various time zones.

Communications: Ability to draw lessons and conclusions from complex and varied information. Keen sensitivity to audience, and editorial judgement. Outstanding written English communications skills.

Relationship-building: Track-record of developing relationships with staff, partners and donors. Enthusiasm for supporting colleagues to monitor, evaluate and communicate their work. Experience supporting staff either through training, coaching or assisting with particular projects or programmes an asset.

Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative. Experience of building the knowledge and capacity and ensuring the buy-in of teams that are new to MEAL.

Knowledge of human rights issues**:** A strong interest in international issues and familiarity with social justice issues desirable.

International/Multicultural Experience: A track-record of successful work in multicultural and diverse cultures and working environments.

Desired:

Strategic Thinking (desired): interest/experience in helping to develop successful strategies to effect change, at programme and organizational levels.

Project Management: Track-record of leading and/or implementing complex projects or programmes including planning, execution, and evaluation of lessons learned. Experience with organising MEAL events with participants from multiple countries, managing budgets and logistics a plus.

Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from ethnic minorities, people with disabilities, and people who identify as LGBTQ+.

TO APPLY: Complete and return this application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs. If you need any additional support, please reach out to Giulia Vinzi at vinzi@business-humanrights.org