Human Resources and Administrative Manager

PACT Overview

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Department

Hidden (-999)

Position Overview

The Human Resources (HR) and Administrative Manager will be responsible for providing leadership in designing, developing, and implementing strategies and systems in support of attracting, developing, and retaining a committed, competent, and productive staff to effectively deliver the Activity in Tunisia. S/he will support and advise the COP on key HR issues, HR policies, and local labor laws. S/he will provides additional administrative support to the activity including logistics and transport services. The HR and Administrative Manager will be responsible for safe custody of fixed and non-fixed assets, office supplies, and training materials purchased under this activity. S/he will ensure that all the properties of this Activity are timely and properly registered as per USAID requirements. S/he will arrange flights and hotel reservations for meetings and various Activity events as needed. S/he will be responsible for the supply of stationery and other fast-moving stock items.

Key Responsibilities

• Contribute to the development of policies, guidelines, and criteria for the management of project finances in accordance with Pact standards and USAID regulations;
• Work closely with management to coordinate the Performance Management Process in compliance with policy; including distribution and collection of documents, scheduling meetings, tracking and reviewing forms as they are received.
• Mange employee benefits in compliance with labor law to include, responding to requests for leave balances, advising staff on the procedures for taking leave, following up on required documentation for taking leave or returning from leave, maintaining an accurate record of all leave and ensuring the leave trackers are updated monthly, ensuring leave requests are filed in the personnel files, ensuring leave carry over balances are communicated at the end of each calendar year.
• Prepare Public Holiday calendar and send out notifications.
• Develop job descriptions ensuring they are in Pact format according to job classification and include Pact values.
• Prepare the monthly Payroll for review by drafting a memo that documents all the employee changes in the month (new hires, terminations, reclassifications, supervisor changes, maternity leave etc.) with appropriate documentation (contract amendments etc.) is included.
• Ensure documentation for all personal, job and employment actions are in the personnel files.
• Prepare final pay statement for terminating staff ensuring accuracy and compliance with policy.
• Employee Training and Professional Development
• Assist with managing staff requests for professional development and tracking documentation.
• Assist with internal communications to staff, such as amendments to the employee handbook, end/beginning year activities, performance review process, public holidays, benefits changes and new policies.
• Maintain a communication board and a job board ensuring all legal postings; job vacancies and staff communications.
• Perform exit interviews (unless designated to Technical Lead).
• Partner with management and escalate issues as necessary to the Chief of Party, Deputy Chief of Party and Senior Director, Global HR.
• Assist with investigations into allegations as directed by Washington DC Compliance & Ethics and Human Resources.

Basic Requirements

• Bachelor’s degree and 7+ years relevant experience or Masters and 5+ years of experience in Human Resources, related field, or an equivalent combination of education, training, and work experience.
• Three years’ management experience with International Human Resources;
• Excellent organizational skills with the ability to manage time effectively and get stuff done;
• Ability to exercise sound and timely judgement and maintain confidentiality of sensitive information;
• Demonstrated sensitivity and discretion when handling confidential information;
• Demonstrated ability to be professional, calm, flexible, resilient, solution oriented, and creative;
• Excellent verbal and written communication and skills;
• Proficiency in MS Office Suite (Word, Excel, PPT).
• Strong writing and oral presentation skills, including professional fluency in French/Arabic and English
• Experience performing similar work scope in Tunisia.
• Tunisian nationals are strongly encouraged to apply.
• Work authorization in Tunisia required.