Population Services International is hiring a
Head, Program Management Global Operations, Africa
Based in Washington, DC, and PSI approved US states
Less than 10% international travel
Work From Almost Anywhere Status = Eligible
Reports to Vice President Global Operations Africa
Who we are
Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 4,500 entrepreneurial development professionals located in over 35 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.
Global Operations Africa is a team of about 25 professional staff dispersed in the US and Africa. We Leverage the power of the network to establish operational and technical excellence in and beyond market to achieve positive and scaled consumer powered primary health care outcomes. Our key pillars include building and supporting a strong network of professionals, building depth in decision making power and authority, streamlining processes and systems, catalyzing with Technology, and maintaining a healthy work-life balance.
PSI seeks a Head, Program Management that will Lead team of professional program management staff that provide operational support to PSI platforms and global projects to ensure PSI countries and programs have the data needed to ensure that programs are delivered on time, in compliance with donor regulation, and within budget. Ensure countries and programs have the appropriate level of program management support.
-Manages a team of program management staff responsible for project life cycle management and coordination including project start-up, budgeting, sub award management, compliance, and project close-out. Engages directly with internal clients to ensure that project management needs are being achieved, including providing the appropriate tools, data, and level of support personnel needed to ensure platforms and projects deliver quality results, on-time, and within budget. 30% of the Time
-Manages and develops directly and indirectly project management professionals. Responsible for resource mobilization and ensuring a pipeline of performance management talent are available to appropriately staff a complex variety of program needs including expertise with both USG (United States federal Government) and non-USG regulations, language skills, and ability to manage operations in international and often difficult operating environments. 20% of the Time
-Manages and mitigates risk by contributing to PSI's global policies, strategies and systems related to country, regional and global operations, developing and managing appropriate governance structures for country programs, and working closely with our Global Internal Audit and Field Finance teams to apply appropriate internal controls. 20% of the Time
-Collaborates with the OpEx and Nairobi team to promote and ensure SOPs (Standard Operating Procedures) are applied consistently and raises opportunities for continuous process improvement and risk reduction. 10% of the Time
-Assists in building, maintaining, and /or strengthening donor relations by resolving complex contractual challenges. 10% of the Time
-Contributes to revenue generation by ensuring overflow resourcing for proposal development and budget development. 10% of the Time
Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.
What are we looking for?
-Bachelor's Degree (or international equivalent) in a related field
-Master’s Degree (or international equivalent) in a related field (e.g., MBA, MPA, MPH) preferred
-At least 10 years of related experience
-At least 5 years of supervisory experience
-Deep understanding of the full award life cycle management (start-up to close-out) and supporting country operations in a donor funded environment, preferably in the fields of global health or communications.
-Extensive knowledge of USG (United States federal Government) and other non-USG donor regulations.
-Previous country leadership experience is preferred.
-Knowledge of best practices and use and implementation of project management tools and frameworks. PMI or other Professional Program Management certification preferred.
-Demonstrated experience in government and donor relations and collaboration.
-Significantly demonstrated leadership and passion for building high performing teams.
-Fluency in English with excellent writing skills. Foreign language skills preferred depending on portfolio.
The candidate we hire will embody PSI’s corporate values:
Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You will strive to deliver the best possible result with the resources available. You will not be paralyzed by a need to make things perfect.
Honesty: You own your mistakes and are open about your shortcomings – it is the only way you will learn and improve.
Collaboration: You will quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you will not succeed.
Trust: You accept limits to your sphere of control and give colleagues the benefit of doubt.
Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.
References will be required. The successful candidate will be required to pass a background check. For domestic positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.
PSI has implemented a COVID-19 Vaccine Mandate to provide a hazard free employment and work environment in our commitment to our employees. Candidates offered a position will be required to provide proof of vaccination prior to their start date and their employment will be contingent on this. Candidates needing medical or religious accommodation should let their recruiter know.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
ACCESSIBILITY NOTICE: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: firstname.lastname@example.org or call (202)785-0072.
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