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Who are LRQA?
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to
become a leading global assurance provider, bringing together outstanding expertise in certification, customised
assurance, cybersecurity, inspection and training.
While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we
and our clients can become tomorrow. By staying true to our shared values and combining decades of collective
experience, we support our clients in building a safer and more sustainable future.
What do we do?
We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks
they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and
transportation.
From independent third-party auditing, certification and training; to consultancy services; to real- time assurance
technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients
shape their own future, rather than letting it shape them.
LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and
supports more than 60,000 clients across a diverse range of sectors and markets.
The next chapter for LRQA
The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all
the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the
leading digitally enabled assurance provider.
In November 2021, Goldman Sachs Asset Management acquired the LRQA business from Lloyd’s Register Group, of
which it had previously been a part. Becoming an independent business accelerates our ambition to realise this
vision. We will now be able to:
• Invest in customer excellence.
• Build on strong foundations to lead the digital transformation of assurance.
• Invest to enhance our products and services.
• Accelerate the growth of the business and deliver on our sustainability strategy.
With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership
team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational
period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At
such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.
Role purpose:
We are actively seeking an experienced Instructional Designer to join our esteemed global Content Development Team.
This role offers a unique opportunity for a creative and versatile professional to contribute to the design and
development of diverse learning materials. As a key member of our team, you will play a pivotal role in crafting public,
in-company, and bespoke training programs and courseware for both external and internal clients. Your responsibilities
will encompass ensuring the timely and precise development of all courseware, aligning with our business assurance
philosophy, brand, methodology, and meeting the specific requirements of our global clientele.
Key Responsibilities:
Design engaging public, in-company, and bespoke training programs and courseware for external and internal clients,
ensuring alignment with specified standards and timely delivery.
Develop a wide range of learning materials, including instructor-led (ILT) and virtual instructor-led training (VILT)
courses, blended learning programs, eLearning modules, microlearning, storyboards, scripts, and more.
Collaborate with colleagues from Training and Improvement Services across regions and cross-functional teams,
actively engaging subject matter experts in the development and maintenance of instructional content.
Oversee the translation of projects and collaborate closely with the LMS team to ensure seamless global deployment.
Play a crucial role in the deployment of both new and updated courses, ensuring adherence to established standards.
Conduct thorough needs analyses, articulate precise learning objectives, and meticulously outline new projects by
creating both detailed-level and high-level design plans
Demonstrate excellent communication skills and the ability to work effectively both independently and within a
collaborative team environment.
Embrace new technologies, including AI and other digital disruptions, contributing to the evolving landscape of
learning and development.
Utilise Articulate Storyline for eLearning development, showcasing proficiency in creating dynamic and impactful
digital learning experiences.
Make recommendations for enhancing existing courseware and refining design processes
Key health & safety responsibilities:
Eliminate or minimise employee exposure to risks by regularly reviewing the health and safety risk register, applying
appropriate controls, communicating results of risk assessments, and ensuring health and safety is considered in the
planning and execution of all LRQA activities.
Manage your own, and your team’s, compliance with health and safety rules, instructions, systems and legal
requirements to ensure employees are suitably trained and adequate resources are available to work safely.
Monitor and review health and safety performance, observe safety behaviours in the workplace, taking appropriate
corrective and preventative action as necessary and suggesting and implementing improvement activities.
Technical / Professional Qualifications / Requirements:
Minimum 2 years’ experience in instructional design
In-depth knowledge of instructional design theories and learning methodologies.
Proficiency in designing diverse learning materials.
Strong project management skills with meticulous attention to detail.
Ability to manage simultaneous projects efficiently, ensuring excellence in design and delivery as an instructional
designer.
Excellent communication and collaboration skills.
Proficiency in both independent work and collaboration within a dynamic team environment.
Capability to conduct needs assessments and evaluate learning effectiveness.
Expertise in Articulate Storyline, Rise 360, MS PowerPoint, and MS Word.
Familiarity with Adobe Creative Cloud applications, particularly InDesign, is advantageous.
Strong analytical skills.
Fluency in the English language, both written and verbal.