Asylum Access is hiring a
Innovative Human Rights NGO Seeks Director of Operations in Bangkok, Thailand
About Asylum Access
We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power.
Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and equips them to make choices about their own lives.
Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.
Asylum Access Thailand’s (AAT) Finance and Operations Team has the overall responsibility of overseeing and managing financial monitoring and reporting with the maximum accountability. Our team works to ensure smooth operations, provision of effective financial management, and strong oversight for the AAT internal control system. We work closely in full compliance with Asylum Access Headquarters (AAHQ), donor rules and regulations, including national laws.
The Director of Operations manages the overall aspects of administrative, procurement, financial, and human resources of the organization. The position supervises AAT finance and operations department, guiding the team on overall direction, policy, and framework. The Director of Operations will ensure that a good and accountable financial management system is well-established as well as compliance with Thai local laws, and regulations, including taxation. The Director Operations is also responsible for ensuring AAT policies and procedures are updated and implemented. The position will also support building a non-discriminatory and hassle-free working environment.
Strategic Planning and Management: 30%
Operations Management_: 30%_
Serve as the organizational lead on operations and human resources
Provide guidance and support during recruitment, onboarding, and performance management processes
Review AAT's staff handbook and other relevant policies and procedures on a yearly basis, ensuring compliance with Thai law and providing refresher trainings to staff
Serve as a focal point for HR expertise as needed during internal investigations; lead response to incidents and complaints in line with AAT's values and vision
Ensure that performance appraisal, training, and guidance systems are up to date and effective for AAT office;
Ensure compliance with local laws, monitor and respond to internal conflicts and conflicts of interest, and liaise with AAHQ global human resources management to manage and respond to these concerns
Provide orientation and guidance when problems related to personnel management arise;
Identify and implement strategies to promote the health and well-being of AAT staff;
Provide support to the Executive Director in the development of an effective human resource strategy in areas such compensation (including the creation of a compensation policy), workforce planning, and other initiatives, as needed;
Ensure compliance with Taxation Laws of the Royal Thai Government if needed as well as other regulations, with support from finance and accounting teams;
Ensure that the financial operations comply with Accepted Accounting Principle of the Regulatory Body in Thailand, and the Charter and any by-laws of the Organization;
Act as a focal point and maintain relationships/agreements with external suppliers, service providers, and vendors;
Oversee policies and processes related to Operations, including procurement and asset management with an emphasis on highest accuracy and accountability;
Oversee policy and processes related to IT Management, data security, and technical systems;
Support in building operational infrastructure of new programs or projects, when necessary.
Financial Management: 30%
Capacity building and supervising roles of finance and operation staff: 10%
Reports to: Asylum Access Thailand’s Executive Director
Excellent organizational, planning, and interpersonal skills;
Ability to communicate technical information to both technical and non-technical audiences;
Ability to establish priorities in a time manner and meet deadlines with strong attention to consistency, detail, and quality.
Excellent written, verbal communication and presentation skills; must be able to convey information to team at all level in a clear, focused, and concise manner
Demonstrated strong analytical skills
Sound judgment and an ability to effectively prioritize multiple tasks in a constantly changing environment.
Ability to adopt a proactive approach and offer solutions as appropriate.
Ability to liaise and communicate effectively with a broad range of people at all levels, across different cultures and to act with credibility, discretion, tact and diplomacy both within and without the organisation.
Maintain a calm disposition and positive outlook particularly when working under pressure.
Strong team player.
Self- motivated with ability to work autonomously.
Commitment to the mission, vision and values of Asylum Access.
Hours and Location of Work
The Director of Operations is a full-time position based in our offices in Bangkok, Thailand. Candidates should be aware that some flexibility regarding working hours is required in order to take out-of-hours calls and meetings with international colleagues.
Salary and Benefits
Position comes with a competitive nonprofit salary, and a robust benefits package. The salary range is 90,000-100,000THB.
Application Instructions to Candidates
Send your resume and a cover letter via Asylum Access online portal BambooHR by 28 February 2023. In your cover letter, please describe your reasons for applying, relevant qualifications, preferred start date, expected salary and how you learned about the position.
Asylum Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We value the expertise of those who have experienced displacement, and encourage people with such lived experience to apply.
For more information about our organization, visit www.asylumaccess.org_._