Data Capability Lead

We are seeking an enthusiastic and motivated Data Capability Lead to bring to life Infoxchange’s mission of Technology for Social Justice.

Infoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.

This is a full or part-time fixed term (12 months) role based in our Melbourne office (we are a flexible workplace).

About the role

The Data Capability Lead is responsible for leading the newly established Data Catalyst Network. The network is an initiative by the Paul Ramsay Foundation and Infoxchange to:

• lift the data capability of the NFP sector
• create new and innovation partnerships to break cycles of disadvantage using data.

Activity will focus on (but is not limited to) services in the areas of education, employment and justice, as well as housing, homelessness and out-of-home care.

With a practical understanding of how data can be used to create social change, the Data Capability Lead will use their data expertise to build a suite of capacity building resources and help identify new ways of using data to disrupt cycles of disadvantage. They will coordinate activities for the network of 40+ for-purpose organisations and play a vital role in the success of the Data Catalyst Network.

Responsibilities include (but are not limited to):

• Leading the Data Catalyst Network, a group of 40+ organisations who meet every 4-8 weeks and are committed to using data for social good and disrupting long-term cycles of disadvantage
• Developing a toolkit (including guides, template dashboards, data structures/transformation and data quality improvement tools) that helps the NFP sector to strengthen their data capability, enhance their impact and achieve their data ambitions
• Developing and providing a suite of services that strengthens the data capability of the NFP sector
• Developing a webinar/training program (delivered by Infoxchange staff and partners) and to strengthen the data capability of the sector across the Asia-Pacific region
• Embedding processes, instructions, and templates to facilitate improved data capability in the for-purpose sector.
• Connecting multiple data and supporting analysis and interpretation to improve outcomes for people experiencing disadvantage.
• Proactively champion the value of data as a strategic asset to disrupt cycles of disadvantage, and work with the Infoxchange communications team to communicate success stories and help NFP leaders understand the value of data capability, and that people need to be at the heart of change.

About you

• 5+ years data experience
• 3+ years NFP experience
• Experience working with data sets relating to welfare, education or social need
• Strong stakeholder management experience
• Facilitation experience
• Passion for using data to track social service delivery, improve outcome and solve societal problems
• Demonstrated capability working with, navigating multiple and complex data domains
• Ability to communicate data concepts and technical information in simple, accessible language for both technical and non-technical people
• Experience with data governance, data definitions and data exchange agreements that enabled impactful outcomes
• Excellent at identifying problems that have the highest value for stakeholders
• A strong focus on results and real-world impact
• Strong presentation, communication and coordination skills
• Must have valid full working rights in Australia

What we offer

• A base salary of $110k plus superannuation and 17.5% annual leave loading.
• Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out cbb.com.au).
• Other additional benefits.

We’re passionate about taking care of our employees, so working with us means that you will also enjoy:

• Flexible work arrangements (including hybrid working)
• Additional leave provisions (paid parental leave supplement, annual leave loading)
• Health & wellbeing program
• Benefits for new parents
• Great learning and development opportunities
• Employee reward and recognition program
• Carbon neutral offices
• Public transport discounts

Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!

Who are we?

Infoxchange Group is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With over 180 staff across Australia and New Zealand, we tackle the biggest social challenges through the smart and creative use of technology.

We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health and disability, as well as supporting Indigenous communities, women, youth and families.

Our products and services, are used by over 25,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.

Through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion and creating stronger communities. We believe no-one should be left behind in today’s digital world.

Infoxchange Group is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.