Data Analyst

About us

ChildFund Australia is an independent international development organisation working to reduce poverty for children in developing communities. Our mission is to partner to create communities and systems change, which enables vulnerable children and young people, in all their diversity, to assert and realise their rights.

ChildFund Australia is a member of the ChildFund Alliance – one of the world’s oldest and most experienced child-focused development agencies. With a global network of 12 organisations, the ChildFund Alliance assists almost 23 million children and families in 70 countries. ChildFund Australia directly manages and implements programs in Cambodia, Laos, Myanmar, Papua New Guinea, Timor-Leste and Vietnam, while also supporting projects delivered by partner organisations throughout Asia, Africa and the Americas. Our work is funded through public donations and government grants.

Join us in realising our vision of a world without poverty where all children and young people can say: "I am safe. I am educated. I contribute. I have a future."

The Role

The Data Analyst supports data-driven decision making by providing recommendations based on data and donor insights. They manipulate data from a range of sources, such as our Salesforce CRM, SQL data warehouse, and various digital tool sources; data visualisation and reporting using Power BI is a key requirement for this role.

This is a permanent, full-time role based in Surry Hills, Sydney. ChildFund Australia supports our staff in maintaining a sustainable and healthy work-life balance, and encourages a culture of flexibility around working arrangements, as well as a hybrid working model, to make this possible. As such, this role allows for two days working-from-home a week.

Key duties of the role

• Establish an operating rhythm to ensure insights and recommendations can be delivered in an agile manner
• Prepare datasets for internal and external stakeholders
• Use SQL to extract information from our data warehouse
• Deliver insights to drive organisational strategies
• Prepare dashboards and reports using appropriate data visualisation techniques
• Identify donors to be targeted by marketing campaigns
• Help teams with understanding data and related trends, so they can make data-driven decisions about the effectiveness of campaigns and projects
• Help ChildFund Australia develop a strong understanding of its donors
• Build and deploy Power BI and other reports and dashboards that support the ongoing work of teams across the organisation
• Provide ongoing and ad hoc reporting, analysis and insights in a timely manner
• Recommend improvements to systems and processes to support the team in delivering on organisational strategic priorities
• Remain alert and responsive to any child safeguarding or sexual exploitation, abuse, or harassment (SEAH) risks, acquire relevant knowledge and skills to promote strong safeguarding practices, understand the child safeguarding and PSEAH policy and procedures, and conduct yourself consistent with those policies

Qualifications & Experience

• Experience working with relational databases and extracting data using SQL
• Experience in data visualisation software like Power BI of similar tools
• Experience in coding with statistical software such as R or Python
• Experience in standard dataset preparation
• Experience in quantitative analysis using various statistical methods
• Familiarity with A/B and multi-variate testing in digital marketing
• Tertiary qualification in a relevant discipline

Desirable Qualifications & Experience

• Experience in the not-for-profit industry
• Experience reporting from a marketing automation tool such as Salesforce Marketing Cloud

Skills

• Highly Organised
• Problem Solving
• Analytical and detail-oriented
• Excellent communicator that can simplify complex concepts and tell stories through data
• Effective under pressure
• Results-oriented
• Proactive

Working at ChildFund Australia

As a valued member of ChildFund Australia, you will join an ambitious, passionate and collaborative team unlike anywhere else, and your contribution will be valued in many ways, including through:

• An attractive and fair remuneration package aligned with employment conditions and laws, and benchmarked against the local market to ensure we offer competitive employment conditions appropriate to our sector

• Flexible working arrangements, allowing you to maintain a healthy and sustainable work-life balance

• A hybrid working model, on a standard 60% in-office/40% WFH basis, allowing you more flexibility in the ways you work

• Salary packaging benefits that allow us to reimburse you for some personal expenses without having to pay some tax normally payable

• Our Employee Assistance Program (EAP) Uprise, which gives you access to assistance for personal, family, mental health, and employment-related matters for you and your family, including free external, professional and confidential counselling assistance.

• Our Learning & Development approach that enables you to have the information, skills, and knowledge needed to do you job and to grow in your position. We support staff in building their capacity and support you with on-the-job experience, coaching, formal training, and the ChildFund Academy.

Department: Systems & Decisions Support

Location: ChildFund Australia, Level 8, 162 Goulburn Street, Surry Hills NSW 2010

Employment: Full time

Reports to: Head of Systems & Decisions Support

Other Information: Must have full working rights in Australia.

Applications will be considered on a rolling basis.

Please contact hr@childfund.org.au if you have any other questions about the role.

ChildFund Australia believes in a global community where children are safe and can reach their full potential. We take extensive steps to safeguard children in any work done by our people, i.e., our staff, volunteers and interns, supporters, partners, board members, ambassadors and suppliers. We strive to keep children safe through child safe practices, and rigorously ensure we prevent, oppose, and combat all exploitation and abuse of children and vulnerable people. As part of this commitment, all people working with us will undergo relevant background checks before joining ChildFund Australia.

In line with our values, diversity of people and ideas is critical to our work and our success at ChildFund Australia. We strive for a team culture that is welcoming, inclusive, and supportive. Childfund is an Equal Employment Opportunity (EEO) employer and strongly encourages people from all backgrounds, abilities, and identities to apply for any vacancies.