Infoxchange is hiring a
We are seeking an enthusiastic and motivated Customer Support Officer (technical) to bring to life Infoxchange’s mission of Technology for Social Justice.
Infoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.
This role is available on either a permanent full or part-time basis, based in our Adelaide office (we are a flexible workplace).
About the role
Reporting to the Head of Connecting Up, the Customer Support Officer will be responsible for:
What we offer
We’re passionate about taking care of our employees, so working with us means that you will also enjoy:
Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!
Who are we?
Infoxchange Group is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With over 180 staff across Australia and New Zealand, we tackle the biggest social challenges through the smart and creative use of technology.
We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health and disability, as well as supporting Indigenous communities, women, youth and families.
Our products and services, are used by over 25,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nationwide service coordination systems to IT advice for individual organisations.
Through our work in digital inclusion and social innovation, we use technology to empower people experiencing disadvantage, driving social inclusion and creating stronger communities. We believe no-one should be left behind in today’s digital world.
Infoxchange Group is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.
We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.