Kids in the Game is hiring a
Join Our Movement to Inspire the Next Generation!
Kids in the Game sport and enrichment-based programs can be found in schools and communities across New York City, serving thousands of children every year. Our goal is to provide positive experiences and opportunities through sports and creative play. We inspire kids to embrace new experiences, adopt a healthy lifestyle, and build integrity. Our work is focused on achieving five ultimate impacts:
We believe that what sets us apart is who we are and how we connect with people. We are a Certified B Corporation and we’re committed to doing business for good. We are striving every day to have a positive impact in the lives of our youth, and we believe that it all starts with being the best part of their day. To learn more about our programs and our team, visit www.kidsinthegame.com.
What We’re Looking For
We’re looking for a Customer Experience superstar to support the work of our Marketing, Development and Customer Success team. This role reports directly to the Senior Customer Success Manager and supports the Marketing Assistant. This individual interfaces with our community publicly, our customers privately, and the Kids in the Game team internally. This position is more than just responding to emails, phones and support tickets – we’re looking for someone to cultivate positive relationships with our community and have a forward-thinking approach when it comes to strategy and implementation.
This is an in-person position based in New York City. As a piece of the role, the Customer Experience Intern might be asked to work fairs, clinics, and other events/hours on weekends to help promote the Kids in the Game programs and stay in touch with and best support our customer base (schools and families). This internship would require a commitment of 20-30 hours per week, including weekdays and some weekend hours. It is an unpaid role for the first term.
You’ll know this role is for you if…
The key functions of your role will include:
Customer Engagement:
Administrative:
What We’ll Love About You
What You’ll Love About Us
Our Commitment to You
You can expect to be welcomed into an engaging and spirited environment that emphasizes the importance of teamwork, open communication, and collaboration. We are proud to foster an inclusive environment where our team members feel respected by and connected to one another. We celebrate the unique experiences, perspectives, and passions of our employees, and we look forward to adding dynamic personalities to our team.
We are an Equal Opportunity Employer and we believe strongly in the value of incorporating diversity, equity, and inclusion in our workplace. We accept applications from all interested candidates, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.