Mercy Corps is hiring a
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. The People Systems & Analytics team is responsible for the support, training, and continuous improvement for all People Systems at Mercy Corps.
Purpose / Project Description:
The HR System Support & Training Consultant will play a key role on the People Systems & Analytics team, contributing to the production support and training approach for the UKG Human Capital Management system. They will provide support to the System Administration & Operations function, diagnosing and resolving complex system issues and support requests. To resolve these issues, they will work closely with the People Systems team, downstream system owners, and users to find solutions. As part of their consultancy, they will be responsible for the structuring of a SharePoint site to house internal system administration documentation and other knowledge management resources. They will also contribute content to this site in the form of step-by-step walkthroughs and screencasts. In addition to internal knowledge management, they will be responsible for conducting a review of the existing user training materials and resources, identifying gaps, and creating user guides, screencasts, and other resources to increase system understanding and utilization.
The Consultant will:
The Consultant will:
Timeframe / Schedule:
6-month full-time assignment
The Consultant will report to:
People Systems Administration & Operations Manager
The Consultant will work closely with:
The People Systems and Analytics team, global system users, and other internal system owners
Required Experience & Skills:
**Diversity, Equity & Inclusion
**Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment OpportunityWe are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & EthicsMercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.