Mercy Corps is hiring a
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Mercy Corps People Team:
The People Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversation on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
The main purpose of an employee handbook is communication of an organization’s policies and standards as they apply to the employee relationship. An effective handbook provides value to the employer and employees in several ways including communicates and outlines expectations for team members, explains Mercy Corps mission, culture and values, showcases total rewards (benefits and compensation), addresses states and federal employment laws, and informs team members where to go for information and additional assistance. An employee handbook should be well organized and cover a range of topics that are important to the employment relationship.
The employee handbook should be a foundational tool/resource of our business and culture. It should be a LIVING DOCUMENT and the ‘go-to’ document for most policies related to our People.
Mercy Corps has at least three different employee handbooks depending on employment classification or type. They are:
#3 template was recently overhauled and revised (June 2021) and is in good operating order. The last updates to #1 and #2 were over ten years ago. A significant number of policies within these handbooks are outdated, while several are documented outside of these handbooks. Mercy Corps needs to overhaul these two handbooks with the goal to innovate and create a durable framework to create one handbook template that can serve as a foundation regardless of the employment type, while remaining compliant and adaptable, as needed. Our next priority is to update policies to be contained either in the handbook template OR in the appropriate Annexes.
Consultancy Purpose / Project Description:
Phase I. Restructure and redesign what is currently two employee handbooks into 1 with annexes where appropriate. The consultant’s first phase products will not contain policy content, but rather provide a consistent framework with Mercy Corps ‘look, feel and tone’ for containing the policies.
Phase II. Policy development/writing and handbook redesign.
Phase I. Objectives of this consultancy are to:
Phase II. Objectives of this consultancy are to:
The Consultant will:
The Consultant will provide the following deliverables:
Timeframe / Schedule:
This timeframe is approximate, contingent on start date.
Phase I - 12 days
1/24/23 – 1/31/23
2/1/23 – 2/17/23
2/21/23 – 2/28/23
3/1/23 – 3/7/23
Phase II - 60 days
3/13/23 – 4/29/2023 – 11 calendar weeks (40 days)
5/1/23 – 5/26/23 – 4 weeks – (12 days)
5/29/23 – 6/9/23 – 2 weeks – (8 days)
Note: Legal review of specific policies may take place anytime between May 1 and June 9.
The Consultant will report to:
Primary: Director, Total Rewards
Secondary: U.S. HR Manager
The Consultant will work closely with:
HR Business Partners, HR Senior Advisors, members of Compliance and Legal teams
Required Experience & Skills:
**Diversity, Equity & Inclusion
**Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment OpportunityWe are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & EthicsMercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.