Mercy Corps is hiring a
**About Mercy Corps
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Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
**The Program/Department Summary
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Mercy Corps has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of around 400 people working in Eastern DRC, with the overall country goal being to support vulnerable communities through crises, while fostering programs that build resilience and promote long-term change. Mercy Corps’ national office is in Goma with sub-field offices in North Kivu, South Kivu and Ituri. Mercy Corps DRC’s key programming areas include a combination of longer-term development and immediate humanitarian response programs in order to 1) Improve water service delivery and ensuring equitable access to Water, Sanitation and Hygiene services, in urban and rural areas; 2) Improve food security and nutrition; 3) Promote diversified livelihoods, economic recovery and development; 4) Support peacebuilding and local governance. Mercy Corps DRC’s humanitarian programs aim specifically to assist populations affected by the conflict and crisis in Eastern Congo.
Over the next six months, Mercy Corps will be finalizing the implementation and closing the Development Food Security Activity (DFSA) in Kabare and Kalehe territories, South Kivu province, funded by the USAID Office of Food for Peace. The USAID-South Kivu Food Security Project (FSP-Enyanya) covers a 7-year period (October 2016- September 2023) and is implemented by a consortium of five NGOs for which Mercy Corps is the prime. The program aims to ensure that households and communities in the targeted areas improve their food and nutrition security and economic well-being. The program works across the three purposes of agricultural livelihoods and market integration (P1), maternal and child health and nutrition-MCHN (P2), and effective governance (P3), with a primary focus on women and youth. The program will reach more than 200,000 participants.
**The Position
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The FSP Chief of Party (CoP) will provide overall leadership, management and coordination for the overall close-out of the program, including finalization of activities implementation as per the work plan, administrative close out and handing over of selected interventions. She/he will be the senior manager of the project, providing overall leadership to the program team and representing the program to the donor, partner organizations, the Government of DRC and other stakeholders. The CoP will be responsible for ensuring that FSP meets its engagements towards local stakeholders and the donors on activities completion and complies to Mercy Corps complex program minimum standards requirements for close-outs and stated donor expectations and requirements, in close coordination with the relevant MC DRC support functions.
This person will oversee the whole FSP program team and work closely with the Director of Programs, HR Director, Operations Director, Finance Director, PaQ Director, and the MC HQ Program Officer, Regional Finance Officer, and Senior Compliance Advisor to ensure an effective close-out in compliance with Mercy Corps and donor policies.
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Essential Responsibilities
**PROGRAM MANAGEMENT
MONITORING, EVALUATION, LEARNING (MEL) AND REPORTING
REPRESENTATION
TEAM MANAGEMENT
FINANCE & COMPLIANCE MANAGEMENT
ASSET MANAGEMENT
**Supervisory Responsibility
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Deputy Chief of Party, MEL Director, Gender and Youth Director, Infrastructure and Environment Engineer, and Grant Officer Reports Directly To: Director of Programs
Works Directly With: Director of Programs, Country Director, Deputy Chief of Party, Program Delivery Managers (Agriculture & MSD, Health & Nutrition, Good Governance, Gender, M&E), PaQ Director, Heads of Offices, Operations Director, HR/Admin Director, Finance Director and Ethics Director, as well as MC HQ Program Officer, Regional Finance Officer, and Compliance Manager.
**Accountability to Participants and Stakeholders
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Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
**Success Factors
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The successful candidate will demonstrate a strong combination of team leadership, donor and local stakeholder engagement, reporting, as well as an ability to work well within and across Mercy Corps’ Program Management policies and procedures, especially related to close-out and end of program transition. They should be able to coordinate and work effectively with a wide variety of people internally and externally to get things done. They has the ability to multi-task and process information into action in a timely manner. They should be conscientious with an excellent sense of judgment as well as interpersonal skills. Excellent spoken and written English are a must. French language skill desired.
**Living Conditions / Environmental Conditions
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The position is based in Bukavu, South-Kivu (DRC) and requires up to 25% travel to field locations in Kabare and Kalehe territories. The position is unaccompanied. The position is eligible to R&R.
Bukavu is a provincial capital of approximately 1,200,000 inhabitants. Living in Bukavu is comfortable, although water and electricity can be unstable. While conditions in the country are improving, and security is quite stable in Bukavu, there are still pockets of violence and insecurity. Air travel is necessary to get from one end of the country to the other. Mobile phones and cellular service are widely available. Internet is available in all Mercy Corps offices. Travel to field sites will be required where living conditions are clean and secure, but basic. There are a number of health services available with evacuation options for serious illnesses. There is reasonable access to most consumer goods, although they can be expensive.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
**Ongoing Learning
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In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
**Diversity, Equity & Inclusion
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Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
**Equal Employment Opportunity
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Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
**Safeguarding & Ethics
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Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme**.** We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.