What if energy supply could be sustainable, affordable, and reliable at the same time? With its powerful Jenbacher and Waukesha gas engines, INNIO brings energy solutions for today - and tomorrow, in more than 100 countries, improving the quality of life for countless people. Do you want to make a difference with your work? We're searching for a Billing Support Specialist - Spanish Speaker. Join our team now!
What INNIO offers you:
- A fast-growing international business environment
- Being part of a young, supportive and enthusiastic team
- Learning opportunities, other development opportunities to craft your career path
- Flexible working time
- Hybrid working model - we work both from our office and home office
- Private Health Insurance
In this role you will be responsible for:
- Execute billing and related activities for CSA, MSA and transactional orders, communicating with customers assuring comprehension of the invoices and escalations, enabling smooth payments process
- Ensure on-time billing execution and billing accuracy
- Review and process requests for billing adjustments, issuing credit/rebill and manual invoices
- Reconcile customer’s accounts
- Support tax and invoice audits
- Collaborate with multiple departments to solve any upcoming emergencies
- Support new system releases and enhancement testing (Oracle)
Your Profile:
- Completed studies in related discipline (Languages and literature, Economics, Finance, Business Administration, etc.)
- 1-2 years related transactional experience in customer service, billing, etc. is an advantage
- Proficiency in MS Office (mainly Excel and Outlook)
- Fluent/strong command of Spanish and English – both spoken and written
- Eager to learn personality with a strong attention to detail
- Strong communication skills, ability to establish and handle multiple priorities
- Flexibility and ability to work well with deadlines in a fast paced environment
If you do not see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.