Audit/Training Coordinator - Australia

Role

Audit/Training Coordinator

Location

Australia

Who we are

At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience.  With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will conduct a broad range of environmental and social supply chain audits to support impact-driven responsible sourcing programs.  Supplier transparency is part of ELEVATE’s DNA to understand risk exposure associated with social compliance issues.  We constantly develop innovative solutions to uncover and manage risk from social and environmental to building, electrical and fire safety.  ELEVATE was the first firm to integrate anonymous worker surveys into the assessment process creating the industry’s first integrated assessment.  ELEVATE has developed EiQ to create predictive models to assess risks of unauthorized subcontracting, human trafficking, labor unrest, and other key risk issues. ELEVATE has also developed the first KPI-based monthly monitoring program to show the links between business performance issues and social non-compliance.  When a supplier needs more guidance our Capacity Building experts design holistic and custom improvement plans to create long-term solutions.

Job overview at a glance

• Coordinate with factory, vendor and client for processing audit requests, audit schedules and audit invoices based on client operating procedure (COP); and meet Key Turn Around Time related to assessment cycle time.
• Coordinate with applicants for the training sessions.

Who you are

Are you thrilled by the idea of working in a business that aims tackle the world’s biggest challenges? Do you want to work:

• on environmental, social and governance issues
• with an amazing team of like-minded creative thinkers
• in a fast-paced dynamic environment
• for some of the biggest and most forward-looking brands in the world

Responsibilities

Support auditors on audit schedules, logistics as needed;

• Escalate scheduling related issues to client/managers, such as denied access etc.;

• Support auditors on audit schedules, logistics as needed;

• Timely respond factory and client inquiries regarding to audit schedules and related issues;

• Input and update audit related data in Aruvio and client system if any;

• Other office work assignments as needed.

Establish and maintain business standards for accuracy, productivity and reliability, manage the daily functions of the Business, such as:

• Follow up new audit/ training requests
• Schedule audits/ training as per relevant client cycle.
• Prepare client audit package before an audit.
• Co-ordinate travel/ accommodation/venue arrangement whenever required.
• Provide job instructions to the auditors.
• Communicating and Coordinating the arrangement and confirmation of forthcoming visits to both client and auditor/trainer.
• Ensure the correspondence to trainees is up to date with current industry information. When in doubt, consult with the Director or technical team.
• Updating the website with the latest events and promoting them online
• Actively network with the potential training candidates and increase leads to encourage sales.

Qualifications

• Relevant educational background (English, Administration, etc.)
• Good communication skills; Coordinate with factory, vendor and client for processing audit requests, audit schedules and audit invoices based on client operating procedure (COP); and meet Key Turn Around Time related to assessment cycle time.
• Support auditors on audit schedules, logistics as needed;
• Escalate scheduling related issues to client/managers, such as denied access etc.;
• Timely respond factory and client inquiries regarding to audit schedules and related issues;
• Input and update audit related data in Aruvio and client system if any;
• Other office work assignments as needed.
• Detail-minded, be patient, honesty and integrity, diligence and good team spirit;
• Adhere to all company policies relating to integrity and confidentiality of information;
• Good command of English both oral and written;
• Good command of office software, Word, Excel, Outlook and PowerPoint;

Equal Opportunity Employer

ELEVATE is committed to creating a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by local law. Personal data provided by applicants will be treated as confidential information and will be used exclusively for employment purposes only.  Only short-listed candidates will be notified.  Applicants who are not invited for an interview may consider their applications filed for future reference.

To learn more about career opportunities at ELEVATE, please visit our Careers Page here: https://www.elevatelimited.com/careers/